Automobile Industry

Honda Launches New Customer Service Section On Website

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The new website has been developed by understanding the need of customers to access the service related information.

Honda Cars India has introduced launched a new Service Website dedicated to its customers and is available on HCIL’s corporate website www.hondacarindia.com. The new website has been developed by understanding the need of customers to access the service related information for their vehicle in an online, transparent and convenient format.

Key features of customer service section
· Online service booking
· Service cost estimation
· Maintenance packages
· Express service
· Easy maintenance tips for vehicles
· Information about upcoming service camps

Speaking about the service website, Mr Jnaneswar Sen, Senior Vice President, Marketing and Sales, Honda Cars India said “Honda Cars India is a customer-focused company and we always strive to launch innovative solutions that offer complete peace of mind to our customers. We have been extensively digitizing our customer service operation and with the launch of new service website, we will establish a direct connect with our customers.” “Enhanced transparency and customer convenience will help us in increasing customer satisfaction. I would also like to take this opportunity to thank all our customers for their support to Honda brand and reaffirm our commitment to the Indian market, he added.

Key features of this section include Overview of Honda Service, Ease of Online Service Booking, Model-wise Preventive Service Cost Estimation, Express Service, Cost details for Extended Warranty, Road-side Assistance, Maintenance packages and importance of Periodic Maintenance. With these user-friendly services, customers will not only get easy maintenance tips for their vehicles but also have all their queries answered through the FAQs section.

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