Automobile Industry

Maruti Suzuki Beats Hyundai, Honda; Dominates 2018 JD Power Initial Quality

2018 J.D. Power India Initial Quality Study

In the SUV segment, Maruti Suzuki S-Cross beats Hyundai Creta and Mahindra XUV500.

Maruti Suzuki has taken the top spot in the 2018 J.D. Power India Initial Quality Study (IQS). The Indo-Japanese receives 5 model-level awards for the initial quality and managed to beat international players including Hyundai, Honda and Toyota. With total score of 77 PP100, the Maruti Suzuki Alto 800 ranks highest in the entry-level compact car segment. Read – 5 Big Changes Happening In Indian Auto Industry

While the Maruti Suzuki WagonR (72 PP100) tops in the compact segment, the Maruti Suzuki Dzire (72 PP100) scores highest in the entry-level midsize sedan space. The company’s highest selling compact SUV – Maruti Suzuki Vitara Brezza (72 PP100) – has taken top honour in its league. Though, it ties with the Honda WR-V that too scores 72 PP100.

The Maruti Suzuki S-Cross (55 PP100) ranks highest in the SUV segment beating Hyundai Creta and Mahindra XUV500. Interestingly, the Volkswagen Polo hatchback (64 PP100) tops the chart in the premium compact segment. Hyundai Verna (72 PP100) managed to beat Honda City and Maruti Suzuki Ciaz in the mid-size sedan space.

In the MUV/MPV segment, the Toyota Innova Crysta and Mahindra Bolero has a tie with total score of 64 PP100. Interestingly, the diesel models and higher capacity engined-models have fewer initial quality problems than the petrol and small capacity engined models respectively. Read – 10 Cars That Will Be Discontinued From India in 2019

2018 J.D. Power India Initial Quality Study was based on the problems owners have experienced while driving their vehicles for 7,000km or more in their initial 2-6 months. All problems are summarized as the number of problems per 100 vehicles (PP100). That means, lower the PP100 score, lower incidence of problems and higher initial quality.

Latest Video – 2019 Maruti Suzuki WagonR Review

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